Forgot your password? Here are two ways we can help you if you have forgotten your password: News & Articles
1. Retrieve your Access – This feature is not only limited to retrieving your password, but it generally provides you with your username and a temporary password that you can use to log in. The process begins by clicking the ‘Forgot password/username? Click Here’ part, which is located on the lower portion of the e-Services login page. After which, you will be asked to provide your Last Name, First Name, Birthdate, and registered mobile number. Then click ‘Verify Information,’ which will then automatically send you a text message containing your username and temporary password. This temporary password is in a 10-digit numerical format that can be changed later on.
2. Login with OTP – This is another convenient feature that we have developed and added to our online system, which is extremely useful, especially when members find themselves hurry to access their e-Services account. One just needs to click on the ‘Login with OTP’ button, input their username, and click ‘Verify’. This will trigger our system to send a message containing the One-Time Password (OTP). Input the 6-digit OTP, and you’re done..’
For the security and safety of your e-Services account, the bottom line is that it is beneficial for you to remember and keep a record of your login details.
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