CFI has recently launched a loan restructuring program for all forms of loans that have been declared in default.

The program will be under the following terms and conditions:
All accumulated penalties will be waived.

1. The unpaid principal and accumulated interests will be payable in 60 equal monthly installments at an interest rate of 10% per annum. No down payment will be required.
2. Member’s suspension from enjoying loan privileges and other services will resume after payment of 30% of the principal balance.

The loan restructuring program will give relief to members who want to update their accounts with CFI but do not have the capacity to make a one-time payment of their defaulted obligations. Besides, the liberal restructuring program will spare the member from the grave consequences of having a loan in default.

Aside from the expensive court litigation, and pursuant to Republic Act 9510, the defaulted account will be submitted to the Credit Information Corporation  (CIC) resulting in backlisting of the member as to his creditworthiness with financial institutions in the country.

Further, and pursuant to Article 60 of Republic Act 9520, otherwise as to the Cooperative Code of the Philippines, any deposit of the defaulting member in any bank in the country can be attached to answer for the unpaid obligation to the cooperative.

Interested members are encouraged to visit any CFI office for further details.

All CFI members are required to register their mobile numbers in order to use CFI e-Services and be able to apply for loans and withdraw deposits. Go to our website and click e-Services.

If you have problems registering, use the Help Desk at our website at www.cficoop.com or dial 255-25-25 to schedule a CFI Personnel to guide you through the process.

In order to prevent unauthorized use, the member using the Help Desk must enter his First name, Last name, and date of birth as registered in the CFI database.

Any mismatched entry will cause the message to be rejected by the system. So, please ensure that the mentioned personal details entered in the Help Desk system are the same as those provided by the member for registration to the CFI.

The CFI Help desk can be accessed in this page

The most uniques feature of the CFI Help desk is its ability to inform the member through text or email messages the action done on his case or concern.

The member can also track the status of his case by logging in the ticket number assigned ticket in the track facility provided for in the Help desk.